Return and Refund Policy
The following items are considered final sales and non-refundable:
- Face masks
- Openpack wholesale orders
Any other items not listed above can be refunded no later than 7 days after the delivery was made. Items not on the list above that have exceeded this time frame will be considered non-refundable. We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer’s responsibility unless it was a shipping error or a damaged item.
- Please allow us 5-7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.